Revisiting hospitality and tourism: New perspectives

Abstract

Tourism and hospitality are currently fa- cing many challenges as globalization increa- ses the level of competition that organizations operating in this sector are facing. In parallel to this trend, destination management organi- zations and tourism companies alike have come to realize that it is no longer possible to operate within the same parameters as before. There is an increased awareness and realization that while tourism may be beneficial from an econo- mic perspective as it may increase employment and economic welfare, it may also be detrimen- tal to the environment and the local culture. Therefore, new paradigms and perspectives are emerging. Acknowledging this need for new concepts and theories, scholars worldwide are trying to address the needs of the sector and reinvent the industry.

Keywords

• hospitality
• tourism