An Analysis of Methods and Techniques Used for Business Process Improvement

Abstract

More than 50 process-based approaches, methods, and techniques have been developed in recent decades to achieve more efficient operation of organizational systems. Due to increasingly rapid changes in the business environment, the question of which method or technique will have the most significant impact on increasing the organizational system’s competitive advantage is becoming increasingly important.

Keywords

• business process management
• business process improvement
• approaches
• methods
• techniques