International Journal of Health Services Research and Policy (Apr 2021)
INVESTIGATION OF ATTITUDES AND BEHAVIORS OF NURSES TOWARDS CARING NURSE-PATIENT INTERACTION IN TURKEY
Abstract
The interaction with patient is very important in nursing. In Watson's theory of human care, holistic approach and care-oriented interaction come to the fore. This study was implemented in order to examine nurses' attitudes and behaviors towards caring nurse-patient interaction. 183 out of 300 nurses working in inpatient units of a general hospital where the study was conducted participated in the study voluntarily. Data collection with 12-question questionnaire and "Caring Nurse-Patient Interaction Scale"(CNPI-S) developed by Cossette et al. were used. As a result; most of the nurses are women, in the middle age group and 48.6% of them are educated at least at undergraduate level. According to the CNPI-S total scores, the importance dimension is X=292.83±34.04, the efficiency dimension is X=282.93±51.19 and the practicality dimension is X=270.11±56.75 points. When the mean scores of the subscales were examined, it was found that the highest scores belong to the subscales of "necessities”, “helping relationship” and “environment”, and the lowest scores belong to the subscales of "teaching”, “sensitivity” and "problem solving”. Significant differences were found in CNPI-S subscale scores regarding age, education level and nurses' competence in communication (p<.05), and positive and significant relationships were found between CNPI-S subscale scores (p<.01). The tasking of nurses in care-oriented patient interaction is related to nurses' efficiencies and the increase in efficiency increases the practicality of care oriented interaction. In this study, CNPI-S importance dimension scores of nurses working in general hospitals were similar to many studies, but practicality dimension scores and same subscale scores were found to be partially lower from many studies. For nurses working in public hospital, skill training on care-oriented patient interaction and holistic approach can be recommended.
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