HUMAN RESOURCE MANAGEMENT IN THE FUNCTION OF IMPROVING THE QUALITY OF BANKS BUSINESS AS A SUPPORT IN FINANCING AGRICULTURE IN SERBIA

Abstract

The paper presented a multidimensional model of correlation between human resource management practices and the quality of banks operations as a support in financing agriculture in Serbia, tested twice which gives this analysis a longitudinal character – trend study. Considering that from the firstly surveyed research sample, Agrobank that had showed good results went bankrupt, this in some way brought into question the quality and validity of the tested model of correlation of human resource management practice and performance quality, so there was a need for its re-testing. The indisputable significance of this research is reflected in the fact that, based on the twice-tested multi dimensional model of connection between these two entities, it was possible not only to examine how much but also the way in which these human resource management practices generate the quality of banks operations, as well as the future trends of this practice.

Keywords

• organizational performance
• human resource
• human resource management
• employee satisfaction
• banks
• financing agriculture