Encouraging and discouraging factors to crime reporting in South Africa: a survey of residents’ crime reporting behaviour in Mthatha South Africa police service precinct

Abstract

The aim of this study was to explore issues concerning dispositions of crime-reporting behaviour of both witnesses and victims and comes against a backdrop of a rise in crime levels in South Africa. The study specifically examined the discouraging and encouraging factors for crime reporting in Mthatha area in the Eastern Cape Province of South Africa. A quantitative methodology was adopted, wherein a closed-ended questionnaire was used to gather data from 120 respondents. The result of the analysis revealed police absence of loyalty to citizens, lack of support for victims and lack of follow-up on reported cases as the major factors which discourage citizens from reporting crimes to the police. Further regression analysis confirmed gender, race, location of respondents and socio-economic status as significant predictors that influence discouragement. As regards the encouraging factors, overall, the citizens’ collective responsibility for safe communities was viewed as the major drive for reporting crimes to the police. From the findings, it can be concluded that poor police-public relations is the main driver for non-reporting of crime. The study recommends strengthening of police-public relations in order to encourage citizens to report crime.

Keywords

• crime
• crime reporting
• demographic factors
• satisfaction
• socio-economic factors