ATTITUDES TOWARDS THE USE OF INFORMATION AND COMMUNICATION TECHNOLOGIES IN HEALTHCARE

Abstract

The opportunities that information and communication technologies (ICTs) provide in the field of healthcare are many and constantly growing. They enable consumers to access health information and remotely receive consultations and treatment. Also, they help improve health promotion activities whose mission is to establish health as a core value. The aim of the present study is to examine the attitudes towards the use of ICTs in healthcare. Materials and Methods: A direct anonymous survey was conducted among 356 respondents, randomly selected and with an average age of 38.26±0.15 (110 men and 246 women). The data analysis was performed using statistical software SPSSv.23.0. Results: The results showed that 91.6% of respondents have used or are willing to use digital devices to search for health information. A statistical gender difference was found in answer to the question about using a digital device for self-registration of information, as women are more likely to do so. Elderly people are more reserved and hesitant about providing health information to a government agency. Smartphone and computer/laptop are among the most preferred digital modalities in the healthcare field, with men and younger respondents being more likely to use digital devices in relation to their health. Women are more critical about the use of ICTs in healthcare (χ2=48.2, P <0.05). Conclusion: The present study found a positive attitude among all respondents towards the introduction of ICTs in the healthcare field and the opportunity for a remote contact with medical professionals, using digital devices.

Keywords

• healthcare
• digital devices
• information and communication technologies
• health information
• telemedicine