Scientific Reports (May 2024)

Enterprise service-oriented transformation and sustainable development driven by digital technology

  • Shuangcheng Luo,
  • Jianjiang Liu

DOI
https://doi.org/10.1038/s41598-024-60922-w
Journal volume & issue
Vol. 14, no. 1
pp. 1 – 18

Abstract

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Abstract The deep integration of digital technology and the real economy not only affects the production and operation mode of enterprises, but also becomes the promoter of service-oriented transformation and the driving force of sustainable development. Based on the text analysis method, this paper uses the data of Chinese listed manufacturing enterprises from 2011 to 2020 to study the impact of digital technology application on the service-oriented transformation and sustainable development of enterprises. It is found that digital technology application significantly improves the environmental performance and economic performance of enterprises by driving their service-oriented transformation and technological innovation, and then enhances their sustainable development. The improvement effect of digital technology application on the sustainable development of resource-based enterprises and capital-intensive enterprises is more significant. The conclusion in this paper provides micro-evidence for understanding the role of digital technology in addressing environmental issues and sustainable development.

Keywords