Measuring organizational happiness in higher education - a data-driven approach

Abstract

AbstractThe measurement of organizational satisfaction is a popular topic in organizational science; however, less attention is given to organizational happiness. There are very few measuring tools designed to evaluate organizational happiness. While the value-mediating role of higher education is indisputable, to the best of our knowledge, this is the first study to address organizational happiness in the context of higher education. In addition, this study proposes new data-driven approaches to analyze patterns of answers (i.e. regarding individual happiness); therefore, the relationships among individuals, groups, and organizational happiness can be better analyzed. This study is based on survey data; nevertheless, in addition to measuring organizational happiness in Hungarian higher education, this paper proposes using infrequently used data-driven approaches to determine who feels happy/unhappy in what areas.

Keywords

• organizational happiness
• patterns of answers
• higher education
• biclustering
• A23
• C38