International Journal of Crowd Science (Sep 2024)
Measurement and Optimization of Metro Network Service Efficacy
Abstract
The high efficacy of metro network services not only enhances residents’ travel quality but also brings significant socio-economic benefits, thus is of great importance to urban land use and city development. Existing methods for measuring metro service efficacy often overlook metro network connectivity and rely heavily on subjective questionnaire data analysis from the user experience perspective. This paper proposes a method to measure metro network service efficacy from the user’s perspective. The approach first calculates the connectivity index of metro network and estimates the housing premium brought by metro network connectivity, which reveals users’ willingness to pay for metro network connectivity. This method objectively measures metro network service efficacy from the user’s perspective. Based on this, efficacy optimization methods are proposed, providing quantitative simulation methods for metro expansion, site selection, operation quality adjustments, etc., which are of great reference value to metro management departments and even urban sustainable development.
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