Factors that Influenced the Quality Inspection on the Production Line in Manufacturing Industry

Abstract

The quality of a product is the main concern for customers. Hence, the objectives of this research are to determine factor that affect the inline quality inspection and improvement solutions of the quality inspection standard in the production process. Meanwhile, the scopes of the research are studying of all the factors that influence inline quality inspection and techniques to improve quality inspection standard. Hence, interviews had been carried out towards the respondents who work under the Quality Assurance Department and in charge of inline quality inspection. Through analyzing the chosen products which were cot sheet and latex cap, it can be said that worker, material, and machine are the most common factors that cause defects on the products. Therefore, the result of this research shows that the worker’s training, maintenance and checking procedure of incoming raw materials are the main influence factors to overcome the problems occurred.