A Quantitative Review of the Research on Business Process Management in Digital Transformation: A Bibliometric Approach

Abstract

In recent years, research on digital transformation (DT) and business process management (BPM) has gained significant attention in the field of business and management. This paper aims to conduct a comprehensive bibliometric analysis of global research on DT and BPM from 2007 to 2022. A total of 326 papers were selected from Web of Science and Scopus for analysis. Using bibliometric methods, we evaluated the current state and future research trends of DT and BPM. Our analysis reveals that the number of publications on DT and BPM has grown significantly over time, with the Business Process Management Journal being the most active. The countries that have contributed the most to this field are Germany (with four universities in the top 10) and the USA. The Business Process Management Journal is the most active in publishing research on digital transformation and business process management. The analysis showed that “artificial intelligence” is a technology that has been studied extensively and is increasingly asserted to influence companies’ business processes. Additionally, the study provides valuable insights from the co-citation network analysis. Based on our findings, we provide recommendations for future research directions on DT and BPM. This study contributes to a better understanding of the current state of research on DT and BPM and provides insights for future research.

Keywords

• business process management
• digital transformation
• biblioshiny
• bibliometrics