Approaches to Conflict in 5* Hospitality Industry in Greece Through a Positive Psychotherapy Perspective

Abstract

The purpose of the current study was to understand the nature of the conflict reactions that employees of 5* Greek hotels that belong to the higher management levels tend to present. The research aimed to find out if there is any connection between special primary and secondary capacities described in PPT and conflict reactions in people who have higher management roles.

Keywords

• positive psychotherapy
• conflicts
• hospitality