E-LEARNING INNOVATION AND THE CHALLENGE OF CHANGE: QUALITY AND COMPETENCE IN STAFF DEVELOPMENT

Abstract

This paper highlights the experiences of Finnish companies, which are using e-learning in new and innovative ways to cut costs and improve the quality of personnel training. The Finnish e-learning model of best-practice is introduced by using the „e-diversity” course developed by ChangeLearning as a case-example.

Keywords

• e-learning
• web-based training
• diversity
• return on training investment
• work-place