The nexus between digital collaboration, analytics capability and supply chain resilience of the food processing industry in Jordan

Abstract

AbstractThe major aim of the study is to examine the impact of Digital Collaboration (DC) and Analytics Capability (AC) on Supply Chain Resilience (SCRES). The study used data gathered from senior managers of the food processing industry in Jordan using a self-reported questionnaire designed and distributed to a purposive sample via email. A purposive sample consisted of 200 managers. To achieve the aim of the study, Structural Equation Modeling (SEM) with Partial Least Squares (PLS) was used for analysis. Responses used in data analysis composed 71% of the distributed questionnaires. The study results supported the hypotheses that AC has positive significant effects on DC and visibility of the SCRES while DC shows significant effects on velocity and flexibility of the supply chain. The study contributes to the body of knowledge on Resource-based view (RBV) and Supply chain literature by emphasizing that the AC between companies is a key antecedent of DC as well as AC and DC are crucial prerequisites for organizations to improve their performance by supporting the resilience of their supply chains. In light of the study results, managers and decision-makers need to prioritize and invest in improving their AC and fostering DC due to their impact on SCRES, which is especially critical considering the increasing challenges that organizations are currently facing, the increasing state of uncertainty in the external environment, and the limited ability of organizations to predict their ability to obtain the resources and production inputs they need.

Keywords

• Analytics capability
• digital collaboration
• supply chain resilience
• food processing industry companies
• Jordan
• Pablo Ruiz, Universidad de Castilla-La Mancha, Spain