Designing a Model for Extracting Individuals' Knowledge and Organizational Experiences at the Strategic Level

Abstract

The main purpose of this research is to design an indigenous model for extracting knowledge from individuals and organizational experiences at the strategic level of the General Staff of the Armed Forces. Orientation of research is a developmental research and applied research. Based on interviews with experts and implementation of semi-structured interviews, the interpretive structural modeling approach is used for analysis. The statistical population is the organizational experts of the General Staff of the Armed Forces of the Islamic Republic of Iran and the academic elite and experts in the field of knowledge management. Purposeful sampling method was used to select the sample. The results showed that knowledge acquisition includes 5 dimensions of knowledge, knowledge engineering team, expert, organization and stakeholders. Kendall coefficients were used to determine the degree of consensus (validity) among the sample members and also to measure the degree of coordination between panel members. Delphi method was used to obtain appropriate results and consensus on the components affecting the process of turning tacit knowledge into explicit. Confirmatory factor analysis (construct validity) was used to assess the validity of the components affecting the process of converting tacit to explicit knowledge. The results of the analyzes show that the components of knowledge and experience level (operational and strategic), type of knowledge and experience, knowledge complexity, ability and skill of the team in extracting knowledge, allocating appropriate and sufficient time, personality traits, ability to retell and Belief in subject and motivation is in the first level, confidentiality and managerial support are in the second level, and organizational strategy, culture, upstream documents, expectations and requirements are in the third level. Keywords: knowledge acquisition, empiricism, organizational experiences, indigenous model of strategic knowledge, armed forces

Keywords

• knowledge acquisition
• empiricism
• organizational experiences
• indigenous model of strategic knowledge