Shadow of cyber ostracism over remote environment: Implication on remote work challenges, virtual work environment and employee mental well-being during a Covid-19 pandemic

Abstract

This study aimed to identify the influence of workplace cyber ostracism on employee online work engagement and employee mental well-being with the mediating roles of remote work challenges such as loneliness, procrastination, work-home interference, and ineffective communication. As amidst lockdown due to COVID-19, the data was collected from 303 respondents through an online questionnaire that was distributed in virtual groups among friends, relatives, and other fellows who were working in the private sector organizations of Pakistan. The hypotheses were tested using the partial least square structural equation modeling PLS-SEM technique. The findings of this study showed that workplace cyber ostracism has a positive and significant impact on employee online work engagement and employee mental well-being. Moreover, results also demonstrated that loneliness, ineffective communication, procrastination, and work-home interference positively and significantly mediate the relationship between workplace cyber ostracism, employee online work engagement, and employee mental well-being. Furthermore, discussion, implications, and limitations were also discussed in this research article.

Keywords

• Workplace cyber ostracism
• Employee online work engagement
• Employee mental well-being
• Loneliness
• Ineffective communication
• Procrastination