Patient and family satisfaction with cancer-related information: A review of the literature

Abstract

Individuals and families confronted with cancer experience many and varied educational needs. Cancer education is an important aspect of their care. Yet, over the past three decades, the literature has consistently identified that many patients and family members are dissatisfied with cancer education. This paper examines the literature relevant to one aspect of satisfaction with cancer education, patient and family member satisfaction with cancer-related information, according to patient, provider, and information factors. Gaps in the research are identified and discussed in relation to future research recommendations. The paper concludes with applications to clinical practice.