Risk Management of a Spa

Abstract

A SPA is one of the types of health care. The legislation states that a healthcare facility is any space that is intended for the provision of health services. Furthermore, it is noted that one of the types of health care is medical rehabilitation care. This care is provided precisely on the premises of the SPA. The purpose is to maximally restore the client's physical, speech, sensory, and psychological functions. However, in the SPA, it is also necessary to solve risk management. SPAs represent an infrastructural element and, at the same time, can be considered as a soft target. Therefore, significant attention must be paid to this issue, and the area of risk analysis for these elements be addressed. As part of the contribution, risk identification and analysis will be carried out. In the results of this paper, types of threats to SPA facilities will be published—methods such as brainstorming, What If analysis, and Ishikawa diagram will be used. Based on the performed analysis, recommendations for SPA facilities will be proposed.