Increasing competitiveness of enterprises by optimizing business processes as a factor of sustainable development of industrial region

Abstract

This paper presents the results of research of enterprise business processes using analysis and optimization methods. The paper applies matrices of pairwise comparisons of tasks and symbols, as well as the responsibility matrix to identify weaknesses and optimize the workloads of employees. Measures to improve business processes were developed and implemented, which allowed to equalize the workload between employees and improve the efficiency of the enterprise. In the end, ideal models of business processes were created and a set of diagrams was developed for them, reflecting the future state of the organization. The results of the research can be used to optimize the work of other enterprises in the food industry and improve their competitiveness in the market.