Factors defining the organizational effectiveness in ERP-Applied businesses in Vietnam

Abstract

Comprehensive recognition of Information System (IS) value towardsbusiness is not only a challenge but also a demand for business managers. This value can be proved through organizational effectiveness toIT-adopted businesses. One of the topics interested by most research in this field is to measure the influenceof IS invesment on organizational effectiveness. This paper explores the factors defining organizational effectiveness in businesses that have applied Enterprise Resource Planning (ERP)system. The study investigates 316 ERP-applied businessesin Vietnam. Correraltion Analysis, Descriptive Statistics and Exploratory Factor Analysis (EFA) are used to validate and interpret the BSC-based research findings. The result reveals three groupsof second order constructs including sustainable development, organizational capability and business readiness that define organizational effectivenessof ERP-applied firms. Each second order construct is defined by a set of first order constructs and relativeobserved variables. This study partly meets business managers’demand for measuring the organizational effectiveness in ERP-appliedbusinesses

Keywords

• sự hữu hiệu của tổ chức
• giá trị của httt
• ứng dụng erp