PATIENT SAFETY IN LARGE-SIZED HOSPITALS:PANORAMA AND CHALLENGES

Abstract

The objective of the present study is to explore patient safety situations in four large-sized hospitals in Santa Catarina. The sample was composed of patient safety coordinators and professionals from the multidisciplinary team. A questionnaire developed based on the form proposed by the World Health Organization was used as a data collection instrument for evaluation of the patient safety situation. The main results point to the need for promoting a safety culture in health institutions, including: structural aspects of communication and continuing education; improvements in work processes with a focus on development of protocols and other management instruments; notification of and research into adverse events; evaluation of indicators; strengthening of partnerships; and studies in the area. In conclusion, there are safety actions under development and a movement for the implementation of the National Patient Safety Program in the state of Santa Catarina.

Keywords

• Patient safety
• Quality of health care
• Nursing