The Effect of Authentic Leadership on Counterproductive Work Behaviors in Egyptian and Turkish Travel Agents: Workplace Incivility as a Mediator

Abstract

The importance of authentic leadership has increased in various organizations as one of the positive leadership styles that affect the survival and continuity of organizations in a dynamic work environment. This is due to the influence of authentic leadership on many organizational outcomes such as performance, satisfaction, productivity, incivility, and counterproductive work behaviors. The objectives of this study are to assess the impact of authentic leadership on workplace incivility and counterproductive work behaviors, identify the impact of workplace incivility on counterproductive work behaviors, and explore the mediating role of workplace incivility in the relationship between authentic leadership and counterproductive work behaviors in Egyptian and Turkish travel agents. Data were obtained from 647 employees working in Egyptian and Turkish travel agents. Results indicated that authentic leadership is negatively affected both workplace incivility and counterproductive work behaviors, while workplace incivility is positively affected counterproductive work behaviors. The results also highlighted that workplace incivility plays a partial mediating role in the link between authentic leadership and counterproductive work behaviors in Egyptian and Turkish travel agents.

Keywords

• authentic leadership
• incivility
• counterproductive work behavior
• travel agents
• egypt
• turkey