Experiences of civil servants in a context of deflexibilization of the working day

Abstract

The present research sought to understand the experiences of the Administrative Technicians in Education servants of a Federal Institution of Higher Education, in the context of deflexibilization of the working day, in the light of Psychodynamics of Work theory. The deflexibilization process is understood here as a return to the working day that had once been made flexible. Methodologically, the triangulation of mixed methods was used due to the complexity of the study. It was decided to apply the Inventory on Work and Risks of Illness (ITRA, in its acronym in Portuguese) to understand the general scenario of the institution and, later, a focus group was constituted to collect qualitative information. For analysis of quantitative data, descriptive statistics was used and, for qualitative data, content analysis. The research empirically confirmed that the experiences of pathogenic suffering have been established in the effective work of these Administrative Technicians in Education, which are being potentiated by the process of deflexibilization of the working day, and that the institution operates promoting high risks of illness of these professionals.

Keywords

• psicodinâmica do trabalho
• flexibilização da jornada de trabalho
• prazer e sofrimento
• trabalho vivo
• saúde no trabalho