Frontiers in Psychology (Jan 2019)

Perceived Organizational Support and Workplace Conflict: The Mediating Role of Failure-Related Trust

  • Gaëtane Caesens,
  • Florence Stinglhamber,
  • Stéphanie Demoulin,
  • Matthias De Wilde,
  • Adrien Mierop

DOI
https://doi.org/10.3389/fpsyg.2018.02704
Journal volume & issue
Vol. 9

Abstract

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The aim of the present research was twofold. First, we examined the effects of perceived organizational support (POS) on workplace conflict (i.e., relationship conflict and task conflict). Second, we identified one mechanism explaining these relationships, namely failure-related trust. Using a sample of 263 teachers from Belgium, the results of Study 1 indicated that POS is negatively related to relationship conflict and is also, unexpectedly, negatively related to task conflict. Furthermore, using a sample of 477 Belgian employees, Study 2 replicated these results and further demonstrated that failure-related trust mediates the negative relationship between POS and both types of workplace conflict. Theoretical and practical insights of this research are discussed.

Keywords