Developing a Balanced Scorecard Model for LARG Supply Chain Evaluation: A Dynamic Approach

Abstract

Purpose – Organization managers tend to use an optimal and precise method to evaluate the performance of their organization by understanding the organization dynamics. The immediate research goal was to propose a dynamic model for the performance evaluation of a LARG supply chain with the balanced scorecard (BSC) approach. Design/methodology/approach – In this study, dynamic simulations are carried out for the performance evaluation of a supply chain. At first, a strategy map was designed, and measures are identified for each strategic objective considering the LARG supply chain measures. Afterward, a quantitative dynamic model was designed to identify the mathematical relationships among them. Findings – The proposed model is implemented in a company operating in the automotive industry. Based on the company’s strategic objectives, scenarios were designed and analyzed to evaluate the performance of the LARG supply chain with the balanced scorecard approach. Research limitations/implications – The BSC- based LARG supply chain evaluation has been studied for the auto part manufacturer sector. The different industry may lead to different results as the model designed important in each sector may differ as well as how each model is designed.Originality/value – The dynamic model enables managers to identify the determinants of the supply chain performance and set the scene for the necessary decisions by analyzing the possible scenarios in advance.

Keywords

• system dynamics
• larg supply chain
• balanced scorecard
• performance evaluation