HOTEL MANAGERS’ PERCEPTIONS OF THE IMPACT OF SOME GLOBAL PHENOMENA ON TOURISM. CASE STUDY ROMANIA - ITALY

Abstract

Tourism is very sensitive to events that could trouble what is normal from a natural, economic, political and social point of view in the tourists’ countries, in the countries they visit, and in the countries of transit. Consequently, the economic crises, the military, social or ethnical conflicts, the natural disasters, the terrorism acts and the negative publicity following them bring serious damage to the tourist activity in the areas where they are produced. The present work emphasises the perception of Romanian and Italian hotel managers of these phenomena that have an impact on tourism, using a comparative approach. In order to reach this objective, we have applied the questionnaire as a research instrument, with the help of which we have gathered the primary data, which were processed using the SPSS software.

Keywords

• economic crisis; terrorism; diseases; climatic changes; tourism