Journal of Patient Experience (Dec 2020)

Relationship-Centered Care in a Novel Dual-Visit Model COVID Nursery Follow-Up Clinic

  • Minna Saslaw MD,
  • Melissa E Glassman MD, MPH, IBCLC,
  • M Kathleen Keown MD,
  • Jordan Orange MD, PhD,
  • Melissa S Stockwell MD, MPH

DOI
https://doi.org/10.1177/2374373520972882
Journal volume & issue
Vol. 7

Abstract

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The COVID Nursery Follow-Up Clinic at our academic medical center in New York City was established during the COVID-19 pandemic to provide care to infants born to SARS-CoV-2 positive mothers. We describe a novel dual-visit model utilizing telehealth and an in-person visit to provide timely, inclusive and relationship-centered care to the mother/infant couplet in a situation where the mother was unable to come to a traditional in-person visit, but the infant needed medically necessary in-person evaluation.