Paperless Office: A New Proposal for Organizations

Abstract

The arrival of new Information and Communication Technology on the world stage has caused a change in the traditional model of management and communication within companies and their customers. Organizations are Small and Medium Enterprises (SMEs) or large companies that are aware of this change and see the need to promote the use of these new technologies through the development of e-administration. This aims to offer significant opportunities, improve the services provided, strengthen organizations work processes and support public policies, so that social development and economic growth is favored. The aim is for sustainable development. This paper tries to explain that the paperless office is something that everyone wants and needs, but why cannot it? Why for SMEs it is more complicated? Achieve a paperless office is possible, what is needed regardless of the size of the company, it is administrative will, since it is necessary to reform administrative processes.

Keywords

• document management
• electronic documents
• paperless office
• information technology
• e-administration