A framework for leadership practices and communication in the context of the construction sector

Abstract

An ongoing debate in the leadership domain underscores the prevalence of project failures globally, prompting project managers to refine leadership strategies and create innovative practices to navigate project complexities, emerging technologies, artificial intelligence, evolving stakeholder expectations, shifting construction landscape, and brittle, anxious, nonlinear and incompressible environment challenges in the construction industry. This study aims to provide insights into the relationship mechanisms between leadership practices, communication, and project success, introducing a framework for behavioral practices to address challenges in the Australian construction industry, such as project complexities, inefficiencies, cash flow disruptions, supply chain issues, communication barriers, cultural diversity, digitalization, and regulatory protocols compliance. Exploratory factors/multivariate regression analysis on collected responses on 66 projects have identified four critical success factors: relationship management, communication effectiveness, leading by example, and self-management that impact and improve project success significantly using relationship and conflict management as mediators, help formulate creative practices using stakeholder analysis, conflict resolution strategies, and promoting collaboration enhancing the decision-making process to overcome challenges. Researchers validated and confirmed results through in-depth interviews with independent practitioners, encouraging project managers to modify behavioral practices using an explicit model for enhancing project success.

Keywords

• Leadership practices
• Communication
• Relationship management
• Conflict management
• Project success
• Success factors