Training and Employee Performance: Mediating Role of Job Satisfaction in Civil Society Organizations of Pakistan

Abstract

In the advanced business world, training is an indispensable tool used to build the new abilities, skills and enhance the employee’ knowledge which in result boost the employee performance. The current research aims to investigate how training influences employees’ performance in the presence of job satisfaction as a mediator in civil society organizations of Pakistan. The quantitative survey research design was used. A sample of two hundred and nineteen employees was drawn from civil society organizations of Punjab, using the Krijchi and Morgan Table. A questionnaire was adopted as a tool to collect the data. Hierarchical regression was run to analyze the mediating impact of job satisfaction on the relationship between training and employee performance. The results indicated that training has a direct positive relationship with the performance of the employee. Further, job satisfaction partially mediates the relationship between training and employee performance. It is suggested that need base and interactive trainings should be provided to enhance employee’s performance.

Keywords

• Training, Employee Performance, Job Satisfaction, Civil Society Organizations, Mediation, BK method, Sobel test.