An Artificial Intelligence-Based Model for Knowledge Evaluation and Integration in Public Organizations

Abstract

In the construction of knowledge bases, it is very important to evaluate the quality of the knowledge entered into them. This is exacerbated in public administrations, where knowledge should be oriented towards public services. In this study, an artificial intelligence-based method for the evaluation of knowledge is described. This method takes advantage of the structure and contents of the knowledge representation schemas (representing the knowledge of the corresponding experts) to carry out knowledge evaluation. More precisely, the method allows the various comparisons between the schemas to be integrated and the overall schema to evaluate the contribution of each schema.

Keywords

• knowledge management
• artificial intelligence
• collective intelligence
• ontology