A blockchain‐enabled solution to improve intra‐inter organizational innovation processes in software small medium enterprises

Abstract

Abstract Besides the substantial advantages of adopting information and communication technologies (ICTs), software small medium enterprises (SSMEs) face major challenges largely connected to knowledge sharing, security, and management of data and information. The objective of this paper is to propose a platform backed with the advantages of blockchain technologies, allowing intra‐ and inter‐organizational knowledge and information sharing in SSMEs without losing control and ownership. Blockchain technology has the potential to bring about significant improvements in enhancing business models and processes wherein the authenticity of data is provided by smart contracts at every access point in a distributed information cycle in a transparent manner. The findings will support businesses in enhancing information flow, innovation, and competitive advantage in the current dynamic market. Unlike existing studies, which merely discuss the broader use of blockchain technology in the SSME domain, this paper provides a fresh promising direction in transforming SSMEs digitally.

Keywords

• blockchain
• innovation
• knowledge management
• knowledge sharing
• software small and medium enterprises