Brave New World - Out-Of-Court Dispute Settlement Bodies and the Struggle to Adjudicate Platforms in Europe

Abstract

The exhilaration and enthusiasm which followed the passing of the Digital Services Act (DSA) is long over. No matter one’s perspective on the DSA, it seems clear that the party is over and the work begins. One of the perhaps oddest provisions of the DSA is Article 21. It calls for the creation of private quasi-courts that are supposed to adjudicate content moderation disputes. User Rights, based in Berlin, is one of the first organisations to assume this role.

Keywords

• Article 21 DSA
• digital platforms
• Digital Services Act
• european media freedom act
• out-of-court dispute settlement
• Platform Regulation