مطالعات اجتماعی روان‌شناختی زنان (Mar 2023)

Investigating the Organizational Factors Affecting the Conflict between the Occupational and Family Role of Female Nurses during coronavirus

  • Afsaneh Sfandiari Mehni,
  • Soodeh Maghsoodi

DOI
https://doi.org/10.22051/jwsps.2022.36907.2472
Journal volume & issue
Vol. 21, no. 1
pp. 7 – 36

Abstract

Read online

The present study aimed to investigate the organizational factors influencing the conflict between professional and family roles among female nurses during the COVID-19 pandemic. A survey method was used, and the study population included 100 women nurses from both public and private hospitals in Jiroft city, selected through the census method. The standard questionnaire used to collect data on organizational factors and work-family role conflicts was validated through face validity, and reliability was assessed through Cronbach's alpha. Results from regression analysis showed that the most important predictor of work-family role conflict among working women was organizational commitment (t=-3.695, β=-0.456). The model test demonstrated that organizational justice (β=0.47, p < 0.001), possibility of role promotion (β=0.44, p < 0.001), job involvement (β=0.73, p<0.001), organizational commitment (β=0.68, p<0.001), feeling of role importance (β=0.13, p<0.001), superior social support (β=0.7, p<0.001), coworkers' social support (β=0.63, p<0.001) and job satisfaction (β=0.62, p<0.001) had a negative and significant relationship with work-family role conflict. The regression coefficient between organizational factors and work-family role conflict was -0.31, indicating that a one-unit increase in organizational factors decreased work-family role conflict of working women by 0.31 standard deviation units. ‌ Role Conflict, Job Satisfaction, Social Support, Organizational Commitment, Job Conflict. ‌ ‌Introduction In late 2019, the Covid-19 or coronavirus disease first emerged in China, and on March 11, 2020, it was declared a pandemic by the World Health Organization (Jiminez et al., 2020: 61). This disease has affected the professional and personal lives of many individuals, including nurses who are often faced with work-family conflicts. In the past, it was believed that work and family operated independent of one another and should be studied separately. However, this view has been replaced with the recognition that work and family roles are interdependent, meaning that work environment factors can affect family life, and family issues can affect work life (Boyar, 2018: 216). The coronavirus crisis in Iran has made nurses frontline soldiers in the fight against the pandemic. The challenge of fighting this disease, coupled with family's expectations of the nurses' role, has caused turbulent and complex lives. Hence, this study aimed to examine the conflict between professional and family roles and the organizational factors affecting it among female nurses in Shahrjiroft. Methodology The current research is a descriptive study that uses a correlation method. The sociostatistical population of the study includes 100 female nurses in Jiroft city, with 83 working in public hospitals (Imam Khomeini and Kashani) and 17 in a private hospital (Qaim). Due to the small size of the population, the researcher used the census method to sample the entire population, resulting in a sample size of 100 people. To collect data and measure variables, two questionnaires were used: one for organizational factors affecting work-family role conflict and the other for measuring work-family conflict. The reliability of the work-family conflict questionnaire was 0.932, and for the organizational factors questionnaire effective in the conflict between work and family roles, it was 0.927. Findings The results of the study revealed that among the variables of organizational factors, job conflict had the highest average rating while the possibility of role promotion component had the lowest average rating. In terms of job and family role conflicts, time-based conflict had the highest average rating, while behavior-based conflict had the lowest average rating. The variance analysis of the regression model between organizational factors and work-family role conflict of female nurses indicated a significant linear relationship between organizational factors and work-family role conflicts, with all the variables included in the model explaining 15.5% of the variance. Organizational commitment was found to be the most important predictor of work-family role conflict among female nurses. The model test showed a negative and significant relationship between organizational factors and work-family role conflicts, with every one-unit increase in organizational factors leading to a 0.31 standard deviation decrease in work-family role conflicts among female nurses. Result The variable of organizational commitment was found to be the most significant predictor of work-family role conflict among female nurses in the present study, which is consistent with the findings of Mortazavi and Parhehi (2019). The study also revealed that improved organizational factors were negatively and significantly correlated with work-family role conflict in nursing women, indicating that enhancing organizational factors could reduce the level of work-family role conflict in nursing women. This finding is consistent with the findings of other studies, such as Saif et al. (2013), Salahian et al. (2018), and Kasper et al. (2018). It has been more than two years since the outbreak of the COVID-19 pandemic in Iran, and the current conditions have caused the medical staff, including nursing staff, to become exhausted and tired. Neglecting the demands of nurses can deprive them of their motivation and job satisfaction, leading to migration of nurses and ultimately worsening the shortage of nurses in the country. Based on the findings of this study and the presented model, it can be concluded that by improving organizational factors, the conflict between work-family roles among female nurses can be reduced. ‌ References ‌‌‌Abbas Zadegan, M. (2014). Management of Unstable Organizations. Tehran: Ravan. (In Persian) ‌Afkhami Ardakani, M., Radmard Seyyed, Q. & Rajabpour, I. (2015). Investigating the moderating role of social support in the relationship between work-family conflict and job satisfaction. Managing Organizational Culture. 14(1), 116-97. (In Persian) Afshani, S. & Hatefirad, L. (2017). Investigate Related Factors with Work- Family Role Conflict with Emphasis on Organizational Factors Among Employed Women. Journal of Applied Sociology, 28(4), 1-18. (In Persian) Andkazelki, M., Soruqd, C. & Barzegar, M. (2012). The relationship between dimensions of organizational justice and job burnout and ambiguity, role conflict in employees. New Findings in Psychology, 8(28), 106-193. (In Persian) Andrade, J. M. & Ramirez, E. (2019). Organizational justice and work-family conflict in Colombian organizations. Bigi, M., Ershadi, S. & Shermohammadi, M. (2019). Investigating factors affecting the conflict between work and family: A study in selected hospitals in Tehran. Iranian Management Sciences, 25-1, 20(5). (In Persian) Boyar,‌ S. L., Maertz, C. P., Mosley, D. C. & Carr, J. C. (2008). The impact of work/family demand on work‐family conflict. Journal of Managerial Psychology, 23(3), 215-235. Casper, W. J., Harris, C., Taylor-Bianco, A. & Wayne, J. H. (2011). Work–family conflict, perceived supervisor support and organizational commitment among Brazilian professionals. Journal of Vocational Behavior, 79(3), 640-652. DehghanNesab, M. (2012). Examining the relationship between social intelligence and work-family conflict and job burnout of Kerman Social Security Organization employees. (master's thesis), Islamic Azad University, Kerman. (In Persian) Eftekhar Saadi, Z. & Bavi, S. (2012). The relationship between work-family and family-work conflict with job enthusiasm and marital satisfaction in employees. New Findings in Psychology, 8(27), 83-99. (In Persian) Fili, A. & Pooya, A. (2016). The impact of organizational justice dimensions of nurses' and health workers' job satisfaction (the mediating role of work-family conflict and organizational commitment). Iranian Journal of Nursing Research, 11(4), 11-19. (In Persian) French, K. A., Dumani, S., Allen, T. D. & Shockley, K. M. (2018). A meta-analysis of work–family conflict and social support. Psychological Bulletin, 144(3), 284. Gol Paror, M., Javadian, Z., Vathaghi, Z. & Mosahebi, M. (2011). A model about the effects of work-family conflict, job risks and role burden on the performance of female nurses. Women and Family Studies, 4(13), 98-83. (In Persian) Habibpour Gatabi, K. (2018). Role conflict of women in family and at work: Nature and consequences. Women's Studies Sociological and Psychological, 16(2), 125-166. (In Persian) Hanif, F. & Naqvi, S. M. M. R. (2014). Analysis of work family conflict in view of nurses, in health sector of Pakistan. International Journal of Gender and Women’s Studies, 2(4), 103-116. Heydari, A. & Dehghani, H. (2015). Qualitative study of the phenomenon of family-work conflict and how to manage it among married female teachers in Delawar city. Applied Sociology, 23(3), 15-40. (In Persian) IRNA. (2020). The organizers of the celebration and mourning should wait for the law. Access date, 2022, Retrieved from: https://www.irna.ir/news/84103091‌. (In Persian) Jimenez‐Sotomayor, M. R., Gomez‐Moreno, C. & Soto‐Perez‐de‐Celis, E. (2020). Coronavirus, ageism, and Twitter: An evaluation of tweets about older adults and COVID‐19. Journal of the American Geriatrics Society, 68(8), 1661-1665. Judge, T. A. & Colquitt, J. A. (2004). Organizational justice and stress: The mediating role of work-family conflict. Journal of Applied Psychology, 89(3), 395. Li, L. Q., Huang, T., Wang, Y. Q., Wang, Z. P., Liang, Y., Huang, T. B., ... & Wang, Y. (2020). COVID‐19 patients' clinical characteristics, discharge rate, and fatality rate of meta‐analysis. Journal of Medical Virology, 92(6), 577-583. Mesmer-Magnus, J. & Viswesvaran, C. (2009). The role of the coworker in reducing work–family conflict: A review and directions for future research. Pratiques Psychologiques, 15(2), 213-224. Mohammadi, D. (2015). Investigating the relationship between organizational commitment and job promotion (a case study of Karaj high school teachers). (Master's thesis), Islamic Azad University‌. (In Persian). Mortazavi, N. S. & Oreyzi, h. (2020). Relationship work-family conflict with organizational commitment: moderator role of perceived organizational justice. Knowledge & Research in Applied Psychology, 21(1), 42-50. (In Persian) Mosalanezhad, L., Abiri, S., Zeini Jahromi, M., Hatami, N. & Kalani, N. (2020). Study of work-family conflict in nurses and physicians caring for patients with Covid 19: A cross-sectional descriptive study in 2020: An ethical challenge in the medical staff. Education and Ethics in Nursing, 9(1), 93-101. (In Persian) Naami, A. & Piryaei, S. (2013). The role of subjective occupational success in predicting work-family conflict and job performance in an industrial company. Biannual Journal of Applied Counseling, 3(1), 62-51. (In Persian) Oreizi, H., Dibaji, S. & Sadeghi, M. (2012). investigation the relationship of work-family conflict with perceived organizational support, job stress and self-mastery in expatriate workers. Research in Clinical Psychology and Counseling, 1(2), 151-170. (In Persian) Oreizi Samani, H. & Zakirfard, M. (2010). The relationship between work-family conflict and civil-organizational behaviors regarding the moderating role of procedural justice. Journal of Family Research, 6(1), 23-41. (In Persian) Paghoush, A., Zarei, E., Zeinalipour, H. & Dami zadeh, H. (2017). The effect of work-family conflict on burnout with mediating role of life quality and job satisfaction amongst staffs in Sarkhoon & Qeshm Gas Treating Company. Knowledge & Research in Applied Psychology, 17(3), 59-72. (In Persian) Pooladi Kharasha, T. & Esmaeili Shad, B. (2019). The relationship between role overload and organization deviant behaviors with intermediary role of emotional exhaustion in staff of hospital. Occupational Hygine and Health Promotion Journal, 2(4), 320-333. (In Persian) Public relations of Kerman University of Medical Sciences. (1400). Corona in Jiroft. Access date 1401, retrieved from: http://pr.kmu.ac.ir/fa/ndt/41058/1‌. (In Persian) Qualitative and Quantitative Research. (2013). A description of the difference between AMOS software and LISREL. Access date, 1401. Retrieved from: https://analysisacademy.com/2885. (In Persian) Rastgarkhald, A. (2006). Family, work, gender. Tehran: Public Relations of Women's Social Cultural Council. (In Persian) Rezaian, A. (2010). Organizational Behavior Management. Tehran: Science and Literature. (In Persian) Saif, M., Thabit Maharloi, A., Rostgar, A. & Saeed, E. (2013). Examining the organizational and psychological factors affecting work conflict-family of married female nurses (providing a path analysis model). Women and Society, 5(2), 68-49. (In Persian) Salahian, A., Kajbaf, M., Nouri, A., Molavi, H. & Hasanzadeh, M. (2010). The study of the effective organizational factors on the conflict between work and family. Clinical Psychology and Personality, 8(2), 21-30. (In Persian) Salari, R., Bahrul Uloom, H. & Bigleri, N. (2019). The effect of social support and work-family conflict on the job performance of employees of sports and youth departments in Kerman province. Sport Management, 12(1), 200-181. (In Persian) Sayyed Javadin, S. R. (2016). Theories of management and organization. Tehran: Negah Danesh. (In Persian) Shah Mohammadi, A., Ardalan, M., Zandi, K., Saif Panahi, H. & Faizi, K. (2015). The relationship between spiritual leadership and job involvement: A case study of Kurdistan University employees. Journal of Human Resource Management, 5(3), 135-156. (In Persian) Shenavar, F., Beshlideh, K., Hashemi, S. & Naami, A. (2015). Considering the mediating role of work-family conflict in relationship between stress and social support, and job satisfaction and family satisfaction. Psychological Achievements, 22(1), 111-132. (In Persian) Šimunić, A. & Gregov, L. (2012). Conflict between work and family roles and satisfaction among nurses in different shift systems in Croatia: A questionnaire survey. Arh Hig Rada Toksikol, 63(2), 189-196. Turki, M., Ismailzadeh Kandahari, M. R. & Sokhdan, R. (2014). Relationship between work-family conflict management with job satisfaction and performance of Iranian football referees. New Approaches in Sports Management, 3(11), 71-84. (In Persian) WHO. (2022). Coronavirus disease (COVID-19) pandemic. Retrieved from https://www.who.int/emergencies/diseases/novel-coronavirus-2019 Yasser, S., Tabanjad, Z., Nahrir, B., Ebadi, A., Khushab, H. & Babajani, S. (2013). Investigating the relationship between job conflict and demographic characteristics in nurses of selected hospitals in Tehran and Kerman in 2012. Clinical Nursing and Midwifery, 3(4), 39-46. (In Persian) Yildirim, D. & Aycan, Z. (2008). Nurses’ work demands and work–family conflict: A questionnaire survey. International Journal of Nursing Studies, 45(9), 1366-1378. Zardshtian, S., Abbasi, H., Ismaili, M. & Khanumradi, S. (2014). The relationship between perceived organizational support, job involvement and organizational citizenship behavior of physical education teachers in Hamadan province. Management Studies of Organizational Behavior in Sport, 2(2), 93-103. (In Persian) ‌‌‌‌

Keywords