Application of information and communication technology in process reengineering

Abstract

This paper examines the role of information communication technologies in reengineering processes. General analysis of a process will show that information communication technologies improve their efficiency. Reengineering model based on the BPMN 2.0 standard will be applied to the process of seeking internship/job by students from Faculty of Transport and Traffic Engineering. In the paper, after defining the technical characteristics and required functionalities, web / mobile application is proposed, enabling better visibility of traffic engineers to companies seeking that education profile.

Keywords

• process
• business process reengineering
• information and communication technology