Coordinated Delay Management at Intermodal Transport Hubs

Abstract

Abstract Delays due to missed connections at an intermodal hub such as an airport or train station may cause individual and overall economic costs. Travelers experience individual stress and may incur costs due to missed business appointments or lost vacation or spare time, for example. Transportation companies may encounter higher costs due to a delay, e.g., for additional employees or overtime, including at night, as well as for rebooking, compensation payments on the basis of passenger rights regulations, or, for example, if entire journeys or flights have to be canceled due to delays. Currently, delays are hardly considered and managed in a coordinated way as expert interviews conducted by the authors revealed. Our modelling results indicate that a coordinated intermodal delay management at intermodal hubs that considers the whole travel chain on the way to the airport can lead to advantages over the current, uncoordinated management of delays.