Spreading the culture of Engagement: experiences and perspectives

Abstract

This article describes the fruitful collaboration between the Integrated Care Unit of the Azienda Sanitaria Universitaria Giuliano-Isontina (ASUGI) and the EngageMinds HUB research Center of the Università Cattolica del Sacro Cuore in the area of patient Engagement. Since then, thanks to this partnership, many training activities have been carried out, allowing healthcare professionals belonging to ASUGI to get trained about patient Engagement measurement and promotion (with particular reference to the Patient Health Engagement Model developed by Graffigna et al., 2015) (the PHE-Model®) in various settings, territory continuity programmes, as well as in some local services. The assessment of the process carried out has allowed to identify and promote initiatives aimed at improving the implementation processes of the PHE-Model®.

Keywords

• Measurement
• Nursing
• Patient center care
• Patient engagement