Employers’ Feedback on Job Performance of Hotel and Restaurant Management Graduates

Abstract

As the Commission on Higher Education (CHED) encourages all institutions to conduct a study determining the graduates job performance, this study determined the status of the Bachelor of Science in Hotel and Restaurant Management (BSHRM) graduates from Central Mindanao University. Through descriptive research design, employers’ feedback was gathered as baseline for assessing the program effectiveness and further improve curriculum offerings. The study used survey instrument to collect data from employers of the 62 of 70 Graduate School Alumni. Results of the investigation showed a significant relationship between the profile of the alumni and their employment data after earning the degree program at the University. Stepwise regression analysis indicated that each graduate student attained most of the skills gained throughout the program. Furthermore, employers rated the graduates excellent thereby reflecting an effective job performance based on collaboration, commitment, credibility, and competence. Based on the findings, the study recommends further identification and keeping track of the progress in the new curriculum for the formulation of student support.

Keywords

• graduates
• employment
• employers
• feedback
• performance
• credibility