Organizacija (Dec 2020)

Crisis Management Practices in Tourism SMEs During the Covid-19 Pandemic

  • Kukanja Marko,
  • Planinc Tanja,
  • Sikošek Marijana

DOI
https://doi.org/10.2478/orga-2020-0023
Journal volume & issue
Vol. 53, no. 4
pp. 346 – 361

Abstract

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Background and purpose: This study examines crisis management practices (CMPs) for micro, small, and medium-sized enterprises (SMEs) in the field of tourism during the global coronavirus (COVID-19) pandemic. The purpose of this study is to analyse how tourism SMEs reacted to the crisis caused by the pandemic. The present research aims to determine which operational CMPs were deployed by tourism SMEs to minimize the impact of the crisis.

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