Are Australian TV Advertisers Aware of Evolving Online Information Search Patterns?

Abstract

The viewers' response to television advertising has changed dramatically over the past years. Search visibility of advertisers has become of paramount importance to ensure that communication messages are followed up appropriately, and that the specific brand is considered in the customer decision-making process. This paper examines the effectiveness of communication campaigns that include TV advertisements. Specifically, it determines if, and to what extent, the advertisers of selected Australian TV advertising campaigns are visible in full-text searches on Google for a variety of relevant keywords. The visibility of advertisers is measured as the number of keyword searches that result in a high ranking on the search engine results page, average ranking, and site visibility. The results revealed notable differences in the visibility of advertisers in searches. Enhancing their visibility represents a challenge for companies striving to optimise the delivery of their communication message(s) across the entire spectrum of traditional and online media.

Keywords

• Cross-device search
• cross-session search
• customer journey
• google search
• search engine marketing
• search visibility