GeSec (Oct 2011)

RETAINING TALENTS ON THE SECRETARY PROFESSION

  • Maria do Carmo Ferreira Lima,
  • Marina Santana,
  • Tatiane Ribeiro dos Santos

DOI
https://doi.org/10.7769/gesec.v2i1.46
Journal volume & issue
Vol. 2, no. 1
pp. 101 – 130

Abstract

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In the corporate world too is invested in technology, specialized processes and techniques increasingly advanced as to achieve the planned growth targets. But there is one factor that is behind all the techniques and processes to be adopted, one item without which nothing would work: the human factor. In the current scenario, it is necessary to know the professional expectation of every employee and seek to meet them. Due to the passage of the Industrial Age to the Information Age, organizations look to service provider’s brain; need the skills with his hands, but the ability of the brain is more valued. Research shows that today, which attracts professionals secretariat is the Career Plan. Remuneration is fixed or variable, has become an item until the second or third priority. This is because the profile of these professionals is to seek personal and professional growth. These data are confirmed in the primary research developed in this work. Most respondents, especially young people, consider a career as a major priority. Based on what was analyzed and compared to academic studies discussed during the work, confirm that is correct there is a trend confirmed in primary and secondary research that the salary is out of the picture when it comes to retaining talent. More than that, to retain the talent it takes to study it, because as noted the priority will vary according to personal and professional phase in which the individual and meets.

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