Bezpieczeństwo usług bankowości internetowej i terminalowej w opinii klientów banków spółdzielczych

Abstract

Internet and terminal banking allows to overcome numerous spatial, temporal and orga­nizational constraints in the banking business. It is important from the point of view of customers of cooperative banks, often living in small towns, away from the bank branch. The purpose of this thesis is to present feedback of cooperative banks customers on the security of internet and terminal banking services. The analyses were based on statistical data involving customers using electronic distribution channels of banking services with regard to their socio-demographic characteristics.

Keywords

• internet banking
• terminal banking
• electronic banking services
• security threat