Nowoczesne technologie i ich wpływ na działalność logistyczną w tworzeniu łańcucha wartości

Abstract

The article shows the essence of managing logistics processes whose proper functioning creates opportunities for creating a competitive advantage. This advantage can be achieved when the con-cept of creating a product or service value chain takes into account the customer's perspective. On the example of Polish Post.

Keywords

• managing processes
• value chain
• technology