E-Health Administration System Communication Indicators and Their Significance Assessment

Abstract

It is important to provide services meeting the needs of citizens while implementing e-health administration in e-space. The development of ICT allows the simplification of administrative processes. ICT affects the variety of methods of information collection, dissemination and management. While providing e services, it is important to create an interoperable e services platform that enables the organization of distributed IS and DB interactions. It is particularly important to use ICT-based solution, and understand user communication patterns. To promote the active participation of citizens- citizens should participate in the improvement of communication processes shaping the diversity of opinion and offering alternative solutions. The paper presents the health administration field communication indicators and their significance assessment which makes health communication processes more efficient.

Keywords

• e-services
• e-health
• communication
• administrative burden
• interoperability
• information and communication technology