International Review of Research in Open and Distributed Learning (Oct 2002)

Technical Evaluation Report 14: Chat and Instant Messaging Systems (synchronous): Report 2/ 3

  • Ellen Kinsel,
  • Merv Roy,
  • Hartley Waldman,
  • Donna (M. M.) Woloschuk,
  • Patrick J. Fahy

Journal volume & issue
Vol. 3, no. 2

Abstract

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This study extends the earlier review of online chat systems (Report 6), by reviewing a further seven products that provide text-based instant messaging (IM). The functionality of these products in distance education contexts is stressed in relation to their comparative costs, complexity, control, clarity, technical framework, and other functional options.

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