Quality improvement in a crisis: a qualitative study of experiences and lessons learned from the Irish National Ambulance Service response to the COVID-19 pandemic
Siobhán Masterson,
Conor Deasy,
Andrew W Murphy,
Eithne Heffernan,
Philip Crowley,
Cathal O'Donnell,
Dylan Keegan,
Bridget Clarke,
Angela Hughes
Affiliations
Siobhán Masterson
Discipline of General Practice, Clinical Science Institute, School of Medicine, National University of Ireland Galway, Galway, Ireland
Conor Deasy
National Ambulance Service, Health Service Executive, Dublin, Ireland
Andrew W Murphy
Discipline of General Practice, Clinical Science Institute, School of Medicine, National University of Ireland Galway, Galway, Ireland
Eithne Heffernan
Discipline of General Practice, Clinical Science Institute, School of Medicine, National University of Ireland Galway, Galway, Ireland
Philip Crowley
Health Service Executive, Dublin, Ireland
Cathal O'Donnell
Clinical Directorate, National Ambulance Service, Health Service Executive, Limerick, Ireland
Dylan Keegan
Discipline of General Practice, Clinical Science Institute, School of Medicine, National University of Ireland Galway, Galway, Ireland
Bridget Clarke
National Ambulance Service, Health Service Executive, Dublin, Ireland
Angela Hughes
Quality Improvement Division, Health Service Executive, Dublin, Ireland
