A Reflection on Harnessing Learned Optimism, Resilience and Team Growth Behaviour in Order to Support Student Groups

Abstract

Change is all around us at universities, and learned optimism is a skill that is much sought after. Our rapid rate of change at Macquarie University has identified the opportunity for the Student Engagement team to implement learned optimism in their training and work practices in order to enhance the student experience. This paper will explain the current challenges and how our response to change can set the standard for future challenges. With learned optimism we are able to facilitate positive changes to practices that support the needs of student groups.

Keywords

• student engagement
• resilience
• student experience
• learned optimism