La dimension relationnelle des communications

Abstract

This paper deals with the socio-relational dimension of communicative interactions. It provides a theoretical and methodological framework for the study of the social dimension of non-didactic tutorial human-computer speech interactions, using the Wizard of Oz technique. The conversation analysis proceeds within the theoretical framework of Interlocutionary Logic, as developed by Trognon in the 1990s. The social dimension is approached through notions borrowed from social psychology and interactionist linguistics, such as communication contract, role and social position. In this study, one of the main interests of the interlocutionary analysis has been to identify the linguistic means by which protagonists fulfil their roles and jointly build a communication contract.

Keywords

• communication
• activity
• wizard of Oz
• human-computer interaction
• tutorial interaction
• social relation